Returns & Exchanges
At Sunlighten Saunas and Accessories, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day return window for all unworn and unwashed merchandise in its original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original box with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing